With several major retailers experiencing large scale security breaches over the last few months, small and medium sized businesses should choose an outsourced technical support provider that offers monthly network support services.During the last quarter of 2013, several major retailers experienced significant data breaches that compromised clients’ credit card information. The largest and most significant of these breaches involved discount retailer Target; the Black Friday breach may have compromised the account information of up to 110 million customers. A second major incident involves high-end fashion retailer Neiman Marcus and the information of 1.1 million cards. And, according to a recent post by BitSight, the two retailers were not alone; after analyzing 139 American retailers between November 1 and January 12, researchers found that there were more than 1,000 unique infections “communicating from corporate networks, 7.5 on average per company.” Because of its scope, analysts have spent the most time investigating the Target incident and have come to the conclusion that hackers were able to install malware that provided the hackers with access to Target’s network.And while Target and Neiman Marcus will suffer consequences because of these breaches, they will probably recover. Small and medium-sized businesses that experience a security breach might not be so lucky; in fact, many small businesses (as many as 60%) shut down within a year of a security breach. In order to protect your business from outside threats, look for monthly network support services from your local outsourced technical support provider. That is because many network support solutions often include stringent security features that make it extremely difficult for hackers to infiltrate a business’s network. When considering an outsourced technical support provider, check if they provide security features such network monitoring, access controls, and antivirus and malware removal in their monthly network support services.Network MonitoringAround-the-clock network monitoring is extremely important for businesses that want to protect themselves from outside threats. The technicians employed by the outsourced technical support provider are trained to watch for and remove all types of security threats. Additionally, these technicians make sure that they are aware of any new and emerging potential threats to make sure your business’s network is always protected.Access ControlsMany IT support providers offer state of the art access controls such as firewalls and login interfaces that limit access to your business’s network to authorized users only. These controls guarantee that no cybercriminal will be able to access your network or any of your data.Antivirus and Malware RemovalIT service providers can equip a business’s systems with the latest antivirus software available. The software scans your systems for signs of malware including viruses, worms, spyware, ransomware, Trojans, and rootkits. Once any of these forms of malware are detected, they are then removed from your network before they can do any significant damage or steal any vital data.These security solutions offered by a service provider as part of their monthly network services are designed to keep your business’s network safe from outside threats so that you and your clients can rest assured that confidential information is kept private. Contact your local outsourced technical support provider today to learn more about their network security features.About Author:Heather Jung is the Communications Coordinator for SACA Technologies. She has vast experience in writing, with a background in journalism, blog content, press release, and website content writing. She also manages the SACA Technologies social media presence.