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Woody Smith Ford

Woody Smith Ford in Rexburg

 535 S Hwy 191, Rexburg, ID  (208) 356-3636 Review/Rate this Business

  Claim Listing! Woody Smith Ford is located at 535 S Hwy 191, Rexburg, ID. You can contact Woody Smith Ford with telephone number (208) 356-3636 .

Woody Smith Ford is categorized as Auto Machine Shop, Car Dealer, Car Leasing Service, Ford Dealer, Ford Parts, Ford Service, Truck Dealer, Used Car Dealer, Used Truck Dealer in 535 S Hwy 191, Rexburg, ID

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Corey Rhodehouse
From Rexburg ID on 2013-03-13 14:35:40
I placed a car on consignment (for sale) through this dealership. Six weeks later when I asked the sales manager if anyone had looked at it, he said, "Oh, it hasn't run for a while. It won't start." When I tried to start the car, sure enough it would not start. On checking the engine compartment to try to figure out what was wrong, I noticed the battery was a different make than the one I had in the car when I placed it on consignment. (A police report was filed.) The dealership's diagnosis of the problem was a bad fuel pump. The dealership quoted me $800 for a new one. I bought one at a local parts store for $129 and had the dealership do the labor work. When I went to pick up my car after the repairs had been made, the driver's side rear view mirror had been broken off! At that point, I decided enough was enough. I had tried to work things out with the manager. I was underwhelmed, at best, by these series of events. Summary: Poor communication. Sudden items failing on the car placed on consignment. (Missing battery, tire going flat, fuel pump failure.) Rude billing department. Non-proactive sales staff. I will NEVER recommend this dealership to ANYONE.

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