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EnTouch Corporate Office Media Page

11011 Richmond Ave #400, Houston, TX (281) 225-1000 Review/Rate this Business

Reviews & Ratings for EnTouch Corporate Office

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J. Skpoinski
From Houston TX on 2017-05-09 15:15:32
Absolutely horrible service and customer service. We were moving, so called a month ahead of time to schedule cancellation. Just before the move we returned all of our equipment. A month later I get charged for a month we weren't using their service. The lady on the phone said I will be refunded in 1-2 months, and if I cancelled my auto-pay this wouldn't have happened. That's just not right. Now I have to wait 1-2 days for a manger to call me.
Barbara Busby
From Houston TX on 2017-03-01 12:22:52
I had Entouch service 3 years ago, however, the service provided was of such poor quality after months of complaining I was allowed to cancel the service. After 3 years, a technician dug up cable in my back yard climbed the fence, trampled on my plants and left my back yard in a mess. I've called for 2 weeks and as of today, no one has addressed my concerns. And they wonder why customers to this day is unhappy with Entouch as a provider??? Go figure.
Margaret Rehem
From Houston TX on 2016-10-25 15:37:54
I hate to say this but it is a TERRIBLE cable co. It has been a nightmare. We even paid for upgraded equip.& had it installed yesterday. Five hours later only 1 out of 5 t.v.s are wroking. NOW, waiting IN LINE LIKE A NEW CUSTOMER to get those 5 to work. This goes after not even 5 hours of installing the NEW SYSTEM!! They dig up your yard then charge you. We have and have had trouble with our alarm, landline tel., cable, internet, wifi and well, everything!! Including scheduling service!!

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