I hate to say this but it is a TERRIBLE cable co. It has been a nightmare. We even paid for upgraded equip.& had it installed yesterday. Five hours later only 1 out of 5 t.v.s are wroking. NOW, waiting IN LINE LIKE A NEW CUSTOMER to get those 5 to work. This goes after not even 5 hours of installing the NEW SYSTEM!! They dig up your yard then charge you. We have and have had trouble with our alarm, landline tel., cable, internet, wifi and well, everything!! Including scheduling service!!