Kenn is not your typical hair stylist, but it's that distinction that made me decide to be a returning customer. He is very friendly and genuinely tries to give you 100% quality service. My regular salon was booked, so I went in for a haircut, unsure of how it would turn out. I left smiling, telling him this was one of the best haircuts id ever had-and my friends agreed. Kenn is interactive, showing you how to take care of your hair once you've left the salon. I thought i knew how to take care of my hair but he knew so many tricks that were perfect for my specific type of hair! He is so knowledgeable, and very innovative. At first I was nervous but by the end I trusted him enough to do some different things to my hair-and it looks and feels a million times better and healthier! I am SO glad I went to Kenn-he will be the only stylist I see in Blacksburg from now on.